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How to manually remove a WebClient installation?

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TitleHow to manually remove a WebClient installation?
URL NameP109054
Article Number000159910
EnvironmentProduct: OpenEdge
Version: All supported versions
OS: Windows
Other: WebClient
Question/Problem Description
How to manually uninstall a WebClient installation?
When the automatic uninstall process does not (completely) remove the WebClient installation how to manually remove the remaining files and unregister related .dll's?
Steps to Reproduce
Clarifying Information
Error Message
Defect Number
Enhancement Number
Cause
Resolution
To manually remove the WebClient installation and it's registry keys:

The default directory structure is listed in the instruction below.
 
1. Back up the Windows registry
 
2. Delete the following Registry Keys

For 32-bit install on 32-bit OS or 64-bit install on 64-bit OS: 
 
HKEY_LOCAL_MACHINE\SOFTWARE\PSC\WebClient 

For 32-bit install on 64-bit OS:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PSC\WebClient 
 
If a WebClient Application was installed, also delete: 

For 32-bit install on 32-bit OS or 64-bit install on 64-bit OS:
HKEY_LOCAL_MACHINE\SOFTWARE\WebClient 
HKEY_LOCAL_MACHINE\SOFTWARE\<Vendor name>\<appname> 
HKEY_CURRENT_USER\Software\Vendor name>\<appname> 

For 32-bit install on 64-bit OS:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\WebClient 
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\<Vendor name>\<appname>
HKEY_CURRENT_USER\Software\Vendor name>\<appname> 
 
3. Unregister the WebClient DLL's:

C:\Program Files\Common Files\Progress Software\psccab.dll
C:\Program Files\Common Files\Progress Software\pscsecreg.dll
C:\Program Files\Common Files\Progress Software\psccert.dll

C:\Program Files\Common Files\Progress Software\(version)\prox.dll

For 32-bit install on 64-bit OS:
C:\Program Files (x86)\... 
 
 
On a 64-bit version of Windows Operating System, there are two versions of the regsv32.exe file:
  • The 64-bit version is %systemroot%\System32\regsvr32.exe.
  • The 32-bit version is %systemroot%\SysWoW64\regsvr32.exe. 
Unregister WebClient dll's using regsv232 with the /u - Unregister server switch.

regsvr32 /u psccab.dll 
regsvr32 /u pscsecreg.dll 
regsvr32 /u psccert.dll
regsvr32 /u prox.dll

4. Delete the Webclient install directories: 

C:\Program Files\Common Files\Progress Software 
C:\Program Files\Progress Software\WebClient 
C:\Program Files\WebClientApps 

For 64-bit: C:\Program Files (x86)\... 

For personal install: C:\Users\<username>\AppData\Local\WebClientApps 

5.  If Infragistics NetAdvantage Windows Forms was installed with the WebClient Application it will be necessary to uninstall these from the Windows Control Panel.  
  • Open the Windows Control Panel
  • Select Add/Remove Programs (or Uninstall Programs)
  • Highlight the version of Infragistics NetAdvantage installed with WebClient
  • Click Uninstall
Workaround
Notes

References to Other Documentation:
Progress Article(s):
 Considerations when upgrading from OpenEdge 11 to a later OpenEdge 11 version.
 
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Last Modified Date11/20/2020 7:22 AM

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