Information

Title	Installing Service Pack on 10.2B throws error "OpenEdge r10.2B not installed."

URL Name	Installing-Service-Pack-on-10-2B-throws-error-OpenEdge-r10-2B-not-installed

Article Number	000184182

Environment	Product : OpenEdge Version : 10.2B08 OS : Windows 10

Question/Problem Description

While installing the servicepack 10.2B08, the message "OpenEdge r10.2B not installed. You must first install OpenEdge r10.2B before installing this service pack." is displayed. How to overcome this problem?

Steps to Reproduce

Clarifying Information

Error Message	OpenEdge r10.2B not installed. You must first install OpenEdge r10.2B before installing this service pack

Defect Number

Enhancement Number

Cause

Resolution

Confirm the existing installation of OpenEdge 10.2B. If the message is displayed in spite of an existing OpenEdge 10.2B installation, exit the Installer.
There might be corrupted keys in the Windows Registry. Fix the Windows Registry by following the Progress Knowledge Article: Is there a tool to fix registry corruption?

Workaround

Notes

Keyword Phrase

Last Modified Date	11/20/2020 7:24 AM

Installing Service Pack on 10.2B throws error "OpenEdge r10.2B not installed."

Information