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How to obtain the licenses for OpenEdge Development Kit (OEDK) subscriptions?

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TitleHow to obtain the licenses for OpenEdge Development Kit (OEDK) subscriptions?
URL NameHow-to-obtain-the-licenses-for-OpenEdge-Development-Kit-OEDK-subscriptions
Article Number000179277
EnvironmentProduct: OpenEdge
Version: 11.x and later.
OS: All supported platforms
Question/Problem Description
How to obtain the licenses for OpenEdge Development Kit (OEDK) subscriptions?
How to obtain the serial numbers and control codes for OEDK subscriptions?
How to renew the licenses for expired OEDK subscriptions?
How to generate the licenses for OEDK  renewal?
Steps to Reproduce
Clarifying Information
Error Message
Defect Number
Enhancement Number
Cause
Resolution

OEDK Subscription

The customer will receive an ESD Order email:
 
User-added image

After receiving the ESD Order Notification Email, click the the url link (highlighted) within that email. This will grant the recipient the Admin rights on both the Customer Order Management (COM) and Electronic Software Download(ESD) sites.

Once an Admin, you can manage the subscriptions (new and renewal) along with the developer seats.  Please see the attached Welcome Manual.  

Serial numbers and control files (Activation files)

OEDK Subscriptions have a process that allows the user to generate their own installation files (serial numbers and control codes) from the OpenEdge version, platform and products the user selects, based on their subscription.  The licenses and control codes are then generated and can be used to install.  Please visit the ESD home page for more information.
User-added image
On the Log in / Home Page:
  • Click on “Activation Files” (aka “Installation Files” and aka “Serial # and Control Codes”) to create and manage your OEDK Activation Files for your subscription. 
  • Then follow instructions in the attached OEDK Installation files User Guide.

    User-added image

    In addition OEDK subscriptions can be managed (assigned to different users) using the User Administration link as shown in the view above.

 

For OEDK (OpenEdge Developers Kit) questions regarding the creation of Installation/Activation files, OEDK subscription administration or downloading OEDK media from the Electronic Software Download Center please send an e-mail to Customer Services. Please refer to the following page for the email address relevant for your region:

https://www.progress.com/support/customer-portal/contact-com

All inquiries in regard to help with the Progress ID userid's and passwords for various OEDK web pages should send an e-mail to the below e-mail address:   

ishelp@progress.com

 
Workaround
Notes
Progress Article(s):
 How to obtain OEDK support?
Keyword Phrase
Last Modified Date12/18/2024 9:00 AM

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