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Client processes (and idxfix) hang, loop on (8828)

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Information

 
TitleClient processes (and idxfix) hang, loop on (8828)
URL NameClient-processes-and-idxfix-hang-loop-on-8828
Article Number000120428
EnvironmentProduct: OpenEdge
Version: All supported versions
OS: All supported platforms
Question/Problem Description
A client process (For each) loops infinitely on certain records.
Idxfix loops with a repeated (8828) message.


 
Steps to Reproduce
Clarifying Information
​Database is not crashed, and users can still work. But when users try to access the affected records, the hanging behaviour (looping on the (8828) message) occurs. 
Writes of the (8828) into the lg file increase the lg to gigabytes in size.
Error MessageIndex <index number> (<owner name>.<table name>, <index neme>): Deleted key <key value> recid <record identifier>. (8828)
Defect Number
Enhancement Number
Cause
Index corruption.
Resolution
Rebuild the affected index(es) using idxbuild.
Workaround
Notes
Reference to other documentation:

Progress Article(s):

 What is the difference between idxfix idxcheck and idxbuild?
 How to run idxbuild the fastest way?

Progress OpenEdge > Database Administration > Reference > PROUTIL Utility > PROUTIL IDXBUILD qualifier:
https://documentation.progress.com/output/ua/OpenEdge_latest/index.html#page/dmadm/proutil-idxbuild-qualifier.html
Keyword Phrase
Last Modified Date11/20/2020 6:51 AM

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