When a process that receives a -SIGUSR1 request to dump a stack
and also receives a simultaneous interrupt signal, the process can end up crashing with SYSTEM ERROR 49 which may also bring the database down as a result, or the process will hang indefinitely and no longer be responsive to further interrupt signals.
The cause has been identified in async unsafe calls in signal handling as an ongoing investigation which have been addressed in separate defects:
Upgrade to OpenEdge 11.6.4, 11.7 or later where all known issues associated with async unsafe signal handling have been addressed by implementing alternative functions, which are safe with asynchronous signal handling:
Should any further incidents occur in later versions, please open a support case with technical support along with a reproducible (if possible) to be pursued as a defect.