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401 Unauthorized error in OEE/OEM when managing PASOE instance

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Title401 Unauthorized error in OEE/OEM when managing PASOE instance
URL Name401-Unauthorized-error-in-OEE-OEM-when-managing-PAS-instance
Article Number000192764
EnvironmentProduct: OpenEdge
Version: 11.x, 12.x
OS: All supported platforms
Other: PASOE
Question/Problem Description
After starting the PASOE instance, the configuration is inaccessible in the OEE/OEM.

Testing the connection in the Connection Configuration page of the PASOE instance returns the following error:
Server returned 401 Unauthorized for https://localhost:8811/oemanager/. (17899)

The OEM shows an alert with the same error.

Deploying a WSM file for a SOAP Web Service returned the following error:
Deployment of web service '' was unsuccessful. "Server returned 401 for https://localhost:8811/oemanager/applications/oepas1/webapps/oepas1/transports/soap/oeservices."
Steps to Reproduce
Clarifying Information
Error MessageThe oemanager web application is not accessible: Server returned 401 Unauthorized for https://localhost:8811/oemanager/. (17899)

Deployment of web service '' was unsuccessful. "Server returned 401 for https://localhost:8811/oemanager/applications/oepas1/webapps/oepas1/transports/soap/oeservices."
Defect Number
Enhancement Number
Cause
The oemanager web application login credentials are not correct in the Connection Configuration page of the PASOE instance.

image.png

The "OpenEdge manager login" and "OpenEdge manager password" values are used by OpenEdge Explorer (OEE) and OpenEdge Management (OEM) to connect to the oemanager web application.
 
Resolution
1. Review the /conf/tomcat-users.xml file to determine which user has the ROLE_PSCAdmin role. For example
 
<user username="tomcat" password="password" roles="ROLE_PSCAdmin,ROLE_PSCOper,ROLE_PSCUser" />

If needed, create a user with these roles.

2. Correct the login credentials in the Connection Configuration page of OEE / OEM to be the same as the one defined in the /conf/tomcat-users.xml file.

3. Restart the PAS instance for the changes to take effect.
 
Workaround
Notes
Keyword Phrase
Last Modified Date11/29/2021 10:37 AM
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