Information

Title	Unable to start Profiler 1.1 on Windows 7

URL Name	000039402

Article Number	000161055

Environment	OpenEdge 10.2x, 11.x Windows 7 Profiler 1.1

Question/Problem Description

Unable to start Profiler 1.1 on Windows 7.

When trying to start Profiler from short-cut or clicking directly on profilerviewer1.1.vbs, command prompt windows flashes up and disappears; Profiler is not displayed.

Starting cmd.exe and running profilerviewer1.1.vbs returns:

C:\Program Files (x86)\OEProfllerViewerSetup\profilerviewer1.1.vbs(2, 1) (null):
The system cannot find the file specified.

Executing bin\profilerv.bat from C:\Program Files (x86)\OEProfllerViewerSetup runs the Profiler as expected.

Profiler starts as expected on Windows XP.

Steps to Reproduce

Clarifying Information

Error Message

Defect Number	Defect OE00234538

Enhancement Number

Cause

The exact cause is not known at this time.

Resolution

Until the fix is available, use the workaround below.

Workaround

Create a short-cut to bin\profilerv.bat.

Move the short-cut to the main installation folder of the Profiler, e.g.
C:\Program Files (x86)\OEProfllerViewerSetup

View the Properties of the short-cut and remove the "\bin" from the path in the "Start in" field.

Launch Profiler 1.1 from the new short-cut.

Notes

References to Other Documentation:

Progress article(s):
"Wrong database version provided with Profiler 1.1 from OpenEdge 11 documentation samples"

Keyword Phrase

Last Modified Date	11/20/2020 7:36 AM